Ph90 Privacy Policy — Your Data Is Safe With Us

Ph90 (ph90.wine) is a trusted online gaming platform in Bangladesh. This Privacy Policy ("Policy") applies to all users of ph90's website, app, and related services.

By creating an account on ph90, you are considered to have read and fully agreed to this Privacy Policy. This Policy details how your personal data is collected, the purposes for which it is used, and the measures taken to keep it secure.

Ph90 is committed to full transparency. We believe that when you know exactly how your data is being used, you can enjoy our services with complete peace of mind. This Privacy Policy may be updated at any time — we recommend checking it regularly.

Ph90 collects two types of data — information you provide directly, and information collected automatically while you use our services.

Ph90 uses collected data exclusively for specific, legitimate purposes. Our primary purposes for using your data are:

• Account Management: To create, verify, and keep your ph90 account secure.
• Payment Processing: To process deposit, withdrawal, and bonus transactions.
• Customer Support: To resolve any issues you encounter quickly and effectively.
• Fraud Prevention: To detect unusual activity and protect your account.
• Legal Compliance: To meet licensing authority requirements and legal obligations.
• Service Improvement: To analyze usage patterns and improve your gaming experience.
• Promotional Communications: To inform you about special offers and bonuses, where you have given your consent.

Ph90's website uses cookies and similar technologies. Cookies are small text files stored in your browser that help recognize you on return visits.

• Essential Cookies: Maintaining login sessions and ensuring site security. Without these, the site cannot function properly.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which sections of the site are most visited. This information does not directly identify you.
• Marketing Cookies: To show you relevant offers based on your interests. This is subject to your consent.

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some ph90 features to stop working properly.

Ph90 never sells your personal data. However, limited information may be shared with trusted third-party service providers solely for operational purposes.

• Payment Processor: Solely for processing transactions with mobile banking services such as Mobile Banking, Nagad, Rocket, and similar platforms.
• Identity Verifier: With regulatorily approved agencies for KYC processing.
• Game Provider: Only the minimum data necessary to operate the games.
• Legal Authorities: Information disclosed under a valid court order or government directive.
• Cybersecurity Partner: For technical analysis to detect and prevent fraud and hacking.

Ph90 protects your data with multiple layers of security, enforcing strict safeguards at both the technical and administrative levels.

• 256-bit SSL/TLS Encryption: Top-grade encryption is applied to all data transfers.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Regular Security Audits: Regular penetration testing conducted by external security experts.
• Access Controls: ph90 staff can only access data that is necessary for their specific role.
• Data Backup: Regular encrypted backups stored in a secure location.
• Anti-Fraud System: Real-time fraud detection and prevention system.

That said, no system on the internet is 100% impenetrable. While ph90 takes every precaution, in the event of a data breach we will promptly notify you and the relevant authorities.

As a ph90 member, you have certain fundamental rights over your own personal data.

• Right of Access: You may request to know what information ph90 holds about you.
• Right to Rectification: You may update any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your data for any specific purpose.
• Right to Portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You may object to marketing communications and certain data processing activities.

Ph90 is strictly not open to anyone under the age of 18. We do not knowingly collect data from minors.

• Age verification is mandatory during the registration process.
• Suspected minor accounts are suspended immediately.
• If we find that data has been collected from a minor, it will be deleted immediately.
• Parents can contact our support team regarding a child's suspected account.

Ph90 does not retain your data indefinitely. After the applicable retention period, your information is securely deleted or anonymized.

• Active Account: Data is retained for as long as your account remains active.
• Transaction Records: Generally 5–7 years under financial regulations.
• Log Files: Security logs are typically retained for up to 12 months.
• Closed Accounts: After account closure, data is deleted within 2 years unless a legal requirement mandates longer retention.
• Marketing Information: Once you opt out, you are removed from the marketing list immediately.

Ph90 may update this Privacy Policy when necessary. Changes may occur in the following circumstances:

• To meet new legal or regulatory requirements.
• When introducing new services or technologies.
• To further enhance user protection.

If significant changes are made, ph90 will notify you by email or via a notice on the website. Continuing to use ph90 after the updated policy is published will be considered your acceptance of the new terms.

For any questions, requests, or complaints regarding this Privacy Policy, please contact ph90's data protection team.

• Live Chat: Click the chat button in the bottom right corner of the website — available 24/7, 7 days a week.
• Email: [email protected] — responses are typically provided within 24 hours.
• Formal Complaints: Use "Privacy Complaint" as the subject line of your email.